Service

CANON B2C After Sales Support

Silicon21-CRM (B2C) Canon Service Division has been catering to photo video service requirements since 2006. With our strong local presence, robust network, and extended partnerships in EGYPT, we remain committed to enhancing customers after sales experience.

Our diverse customers include local, regional and international professionals, as well as individuals, supported directly by Silicon21-CRM or through our partners.

Few of our service accomplishments include:

  1. The first service center in the region (North Africa) to be Authorized Canon Professional Service Provider.
  2. Skilled, Trained & Certified staff, with over 15 years of cumulative after sales (repair) experience.
  3. In-house repairs, available stock of genuine major and minor spare parts, ensuring quick turnaround times and cost-effective repairs.
  4. Dark Room for DSLR focuses adjustment using Flange back tester & Auto Platform.
  5. Optical Adjustment for all canon Lenses.
  6. State of the art facility that can accommodate all Photography repairs.
  7. Value Added Services, such as Check & Clean and Extended Warranty.
  8. Capacity to repair 1000+ Units monthly.

We are continuously expanding our scope of services by supporting new and existing businesses, and are interested to learn your service requirements.