Service

CANON B2B After Sales Support

Canon B2B is business to business from segment 1 to segment 5 including black and color copies:

  1. Canon product print mono, color, high speed scanner, large format printers.
  2. A team of Canon certified engineers from Canon Inc. covering all over Egypt to support those products during warranty period as well as full service contracts and MPS deals as well as spot visits.
  3. Using only original Canon consumables and spare parts is our key factor to extend product life time more than expectation.
  4. Free of charge e-maintenance connectivity to monitor any Canon product remotely can guarantee less down time and consumables availability.
  5. Silicon21-CRM is the only company which provides a monthly preventive maintenance visits during warranty period.
  6. A fully equipped workshop with dedicated staff is ready to accept any Canon product to fix it or even provide trade in solution. 
  7. Pre-sales technical staff and customer survey to enhance operation.